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Effective 03/29/2007
Privacy Notice Table of Contents
Our Commitment to Privacy
Information that We Collect
How We Use Information
Our Commitment to Data Security
Our Commitment to Children's Privacy
How to Access or Correct Your Information
How to Contact Us
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
While browsing the Neoservers LLC website, we collect the following information:
IP address
Access time
Browser information
Operating system information
This information is used solely for the purpose of generating usage stats and is not shared with anyone.
When you purchase any products or services from us, we collect the following information:
Name
Address
Email Address
Phone Number
Credit/Debit Card or PayPal information
Username and Password
Your domain name
All information other than the domain name is not shared with any third-party. Domain names may be shared as an example of our services. If you wish not to have your domain name disclosed, please let us know.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We require that all orders placed using a credit card are verified. We do this by calling the phone number provided for the billing contact. To protect ourselves and our clients, we will not process an account that cannot be verified within the first three attempts.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How to Access or Correct Your Information
Should you ever need to change your information that we have on-record (account owner's name, billing contact, etc), you may do so by logging in at https://cp.neoservers.com:8443/. All data sent from the HSphere control is encrypted with a 256-bit SSL certificate. Should you need any assistance, please contact us.
How to Contact Us
Should you have any other questions, please send an email to gfrank@neoservers.com or call 608-359-1593.
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